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Baobab Development Solutions
“Sondzela”
“Come closer and be rewarded with all the magic that Baobab Development Solutions has to offer”
BDS specialises in training within the Hotel & Hospitality Industry. We focus on Skills Training for Hotels, Guest Houses, Lodges, Restaurants and Yachts.
BDS’s four star training facilities are based in Cape Town, South Africa where we facilitate most classes, but we also offer ONLINE training options for students abroad or travelling who cannot attend class.
BDS’s forté is on-the-job-training which we conduct at the Client’s premises as per specifications.
Food & Beverage Skills Programme
Housekeeping Skills Programme
Baobab Hotel Development Solutions Consultation
For instance we specialise in assessing current Client services. Mostly Identifying training gaps and providing training solutions to improve Guest Service within the specific Hospitality Establishments.
Our Service includes:
- Pre-assessment of services
- Review of standard operating procedures
- Creation of standard operating procedures
- Creation of training manuals
- Staff Training
Baobab Hotel Development Solutions Assessment & Moderation
Furthermore our principal & owner, Yvette van Zyl is a Cathsseta registered. Also a practising Assessor and Moderator within the Hospitality Sector.
Yvette’s portfolio includes:
- Highfield Certificate in Hospitality Principles in Food & Beverage Level 2
- Highfield Certificate in Hospitality Principles in Food Level 2
- Highfield Certificate in Hospitality Principles in Beverage Level 2
- Table Attendant Certificate
- Room Attendant Certificate
Food Safety Yachts & Yachting Services.
Highfield Food Safety Level 2
Highfield Food Safety Level 3
Highfield Customer Service Level 2
Highfield Conflict Management Level 2
Highfield Allergen Management Level 3
Highfield Barista Skills Level 2
Highfield Supervising Food Safety at Sea Level 3
I would recommend this course to all food handlers
Chaim Simmons
Customer
The course is effective and exciting
Bongiwe Mgudlwa
Customer
Ansie as facilitator was excellent and well-articulated.
Jenna Watson
Customer
Yvette, we would love to have you back again!
Michelle Hanekom Hilton Double Tree Cape Town
Customer
Yvette is a Hospitality Professional with 22 years of experience in Hotel and Training Management both nationally and internationally.
Firstly following a 7-year Hotel Management career in the United Kingdom she moved back to South Africa. Secondly, she pursued her dream of opening her own Hospitality Training School thus Baobab Development Solutions was opened in 2014 in Cape Town.
“It always seems impossible until it’s done”. This quote from late President Nelson Mandela is a philosophy that has resonated throughout Yvette’s management and training career.
In conclusion, Yvette has an insatiable passion for Training and Hospitality Services. Her commitment is anchored in professionalism, enthusiasm, ethics and years of first-hand experience across the globe.
Ansie holds a Diploma in Teaching. For instance, she started her extensive career in teaching at Secondary School Level.
She further progressed to Senior Lecturer at South Africa’s top-ranked TVET College (2018), Northlink, spanning 3 decades.
Secondly, her attention to detail, passion for the learning process and her absolute commitment to her students, make her one of the best Hospitality Facilitators and Assessors of her era.
In conclusion, Ansie’s success in the classroom and popularity with the students ensures that Baobab Development Solutions can provide an unequivocal service and guarantee favourable results to its Clients.
Lindie is an internationally qualified Hairdresser/Barber and Nail Technician who utilised her qualifications to work on Cruise Liners and pursue her Yachting career for 7 years.
In addition to her aforementioned qualifications, she holds all the Yachting qualifications such as STCW, Crowd Management & Safety, Crisis Management, Security, PYA Onboard Interior, PYA Guest Food Service, PYA Wine & Cocktail Service, Food Safety in Catering Level 2 as well as Facilitation and Assessment which has led her to her new venture as Baobab’s newest Facilitator for Food Safety Level 2.
Lindie brings energy, motivation and practical experience to the BDS Training Team. She believes that in order to grow, you have to change because without change, there is no growth and without growth, there is no life!