Baobab Development Solutions

Baobab Blog

Insights & Updates from the Hospitality Training World

The Art of the Recovery: Turning a Complaint into a Five-Star Review

In the high-pressure world of hospitality, mistakes are inevitable. But what separates a mediocre business from a world-class establishment is the ability to turn a complaint into a win. Learn the L.E.A.R.N. method and the Service Recovery Paradox...

March 3, 2026 Read More →

Hidden Dangers: 5 Common Food Safety Mistakes That Could Cost You Your License

Failing to adhere to South Africa's R638 regulations can result in heavy fines or revocation of your Certificate of Acceptability. Discover five hidden dangers that could be putting your business at risk and how to avoid them...

March 1, 2026 Read More →

From Table Attendant to Manager: Mapping Your Career Path in Hospitality

Discover how the Highfield Level 2 Certificate in Hospitality can transform your career—from clearing plates to managing the floor. Learn silver service, wine service, complaint handling, and the managerial mindset in our 15-day intensive programme...

February 12, 2026 Read More →

Mastering the Art of Coffee: The Highfield Level 2 Award in Barista Skills

Discover how professional barista training can transform your hospitality career. Learn about espresso preparation, milk texturing, latte art, and why certified barista skills are in high demand across South Africa's growing coffee industry...

January 17, 2024 Read More →

The Power of Accredited Hospitality Training: Why Highfield Courses Matter

In the ever-evolving hospitality industry, excellence is built on knowledge, skill, and professional standards. Employers today are looking for team members who can deliver outstanding service while maintaining the highest levels of food safety and hygiene...

November 6, 2025 Read More →

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Contact Us for More Information

Call: +27 79 577 2042

Email: info@baobabsolutions.co.za

Address: Computer Road 2, Marconi Beam, Cape Town, 7447

Website Privacy Policy

This privacy policy ("policy") will help you understand how Baobab Development Solutions ("us", "we", "our") uses and protects the data you provide to us when you visit and use www.baobabsolutions.co.za.

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

When you visit the website, we may collect the following data:

  • Your IP address.
  • Your contact information and email address.
  • Other information such as interests and preferences.
  • Data profile regarding your online behavior on our website.

Why We Collect Your Data

We are collecting your data for several reasons:

  • To better understand your needs.
  • To improve our services and products.
  • To send you promotional emails containing the information we think you will find interesting.
  • To contact you to fill out surveys and participate in other types of market research.
  • To customize our website according to your online behavior and personal preferences.

Safeguarding and Securing the Data

Baobab Development Solutions is committed to securing your data and keeping it confidential. Baobab Development Solutions has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you visit and spend the most time on).

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit this detailed guide on cookies, which contains comprehensive information on how to do this on a wide variety of browsers and devices.

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links Baobab Development Solutions is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information.

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

Baobab Development Solutions will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.